Policy

Service- Monthly service- Are done 4 Times a Month, we also have plans that we come twice a month. Bi weekly we service every two weeks. If any Pets are out in we cant get a hold of you we will only service the front yard. In you will need to contact us to reschedule the back yard. 

Monthly Service-  We offer 4 different plans, You can always add on a different service. when signing up. When starting service you must provide the following items to the tech. First & Last Name, Address, Phone,  Email,& Payment Method 

Bi-weekly Service- If a customer decide they want to skip 2 or more service. You will be charge an overgrown grass fee which start at $45.00

Payments – Our Payment Policy is that monthly customers are required to  pay first month of service up front. In order to be serviced. Bi-weekly customers are required to pay for service at the time of service.  We take Cash, Zelle, Cash App, Checks, All Major Credit Cards

Non – Payment- We give each customer a total of 3 attempts to make payment. You get your first reminder 5 days prior to due date, second one 3 days past due & finial 7 days past due. If still no payment. Or  no communication with agreement with you &  Top quality lawn Service & Landscaping. The Contract will be cancelled for non payment. We will email you the cancellation notice.

Invoice- We have an  customer portal where you will be able to see your invoice & make payments with cash app & major credit cards. Zelle will also be an option. You are require to provided your email at the time of sign up. 

If a customer is outrated  & upset  in starts to give threats & aggressive behavior we have the right to cancel service without  Refund